e-Commerce

Buy-Online-Pickup-in-Store (BOPIS)

Get your own BOPIS or BORIS offering off the ground. Only 23.5 percent of Canadian retailers currently have BOPIS or Click and Collect capabilities. Half of respondents in the US used a buy-online-pick-up-in-store (BOPIS) service in the last 12 months. 

The practice of offering BOPIS has grown as shoppers become too busy to browse items in-store and are more comfortable buying online. BOPIS allows retailers to blend the online and in-store experience to engage with customers while offering a more convenient way to shop.

When it comes to BOPIS, it’s important for retailers to create convenience by enabling customers to complete purchases online or in-app, simultaneously selecting the time and store location to pick-up the purchased products. 

  • Brows In-Store, on Mobile, Buy Online (BIMBO)
  • Research Online, Purchase Offline (ROPO)
  • Buy Online, Return In Store (BORIS)
  • Buy Online, Pick-up In Store (BOPIS), or In-Store Pick Up (ISPU)

Requirements

  • A website or mobile app for offering
  • At least one physical location

BOPIS Benefits

For customers:

  • No shipping fees
  • Faster service
  • In-Stuck Insurance

For retailer:

  • Extra purchases from customers
  • No shipping related cost
  • Better inventory management

 

Chatbot Development for e-commerce

Types of Chatbots for E-Commerce

  • Script Bots – This is the simplest type of chatbots. Such bots operate on the base of predefined commands or scripts. They are programmed to recognize some words and answer basic questions.
  • Smart bots – These chatbots are powered by AI (Artificial Intelligence)They provide more positive user experience since they interact with customers in a human-like way. Still, such bots are not perfect. Their work is not fully automated, and they need human intervention to be able to answer specific customer inquiries.
  • Intelligent Agent – This is the most advanced type of chatbots. They combine machine learning and AI technologies, which makes them entirely self-sufficient.

Chatbot feature list:

  • Product finder
  • Order status checker
  • Customer service provider
  • Offer notifications
  • Personal shopping assistant
  • Collect customer data
  • Advertise and broadcast
  • Send notifications and reminders
  • Upsell products
  • Give personalized recommendations

Ecommerce & Retail Augmented Reality App

AR applications let customers try products before they buy. AR apps provide shoppers opportunities to check different options and variations of the product without even touching it. Thus, AR app development can change scenario of your entire business.

What’s the big deal with AR?

Augmented Reality has been proven to increase engagement, attract new audiences, create empathy, reduce errors, enhance brand awareness and increase safety. Connecting the digital and physical world has never been more exciting with the current trends in AR.

 

What does e-commerce software do?

A basic e-commerce storefront is a website or mobile app that allows customers to shop for products and helps streamline the order fulfillment process which includes :

  • Optimized  web pages or mobile application
  • An online product catalogue
  • An online store with a shopping cart
  • Automated inventory control
  • Payment Processing online with major credit cards or PayPal, Cash on delivery, Direct Deposit.
  • Shipping and Implementation of tracking system
  • Analyzing your performance with reports and statistics
  • Online marketing techniques, such as interactive advertising, email marketing, social media or mobile marketing.

Discovery, Business Requirements

We will meet with the Merchant's team to discuss the business requirements, exploring the appropriate eCommerce platform features where necessary to aid the discovery, discussing design, marketing, functions, workflows and integration.

1- Plan

We start with an online strategy, a road map to guide your internet activities that supports your overall business goals. “A lot of entrepreneurs just think you can create a website or a Facebook page, and you’re done, but a lack of planning can lead to wasted money and effort.

Your online strategy should identify goals for your web/mobile presence, your target audience, your content strategy including key messages, and a mobile strategy to ensure your content is accessible on smart phones and tablets.

2- Building your e-commerce presence

Next we will design an online store that attracts internet visitors and convinces them to buy what you’re selling. As we set up your online store, we will feature attractive product images, clear descriptions and an easily navigable layout so visitors can quickly find what they’re looking for.

3- Fulfilling orders

Before we launch your site, we test it and we will make sure your online store can handle the new business. We’ll install software to handle orders, payment and shipping. Order fulfillment is a huge part of e-commerce, but it’s often an afterthought for businesses. If you have all these orders but can’t fill them or make mistakes and get tons of returns—there goes your investment. We will make sure everything goes smooth for your E-commerce business.

 

We can offer all you need to have your business online working for you 24/7 in one place

There are hundreds of cheap, pre-made e-commerce packages on the market, but none of these will meet the specific needs of your business and your audience. We build all of our e-commerce solutions from the ground up, creating a unique solution for each and every client. Whatever you need, we can deliver it.

 

Multiple E-commerce Websites

Does your business cater to several different markets? We can create a multi-site e-commerce platform that allows you to target multiple audiences with several different websites. You can even use the technology to build lucrative affiliate systems, with dozens of affiliate site owners selling and marketing your products for you.

For any inquiries please Contact US